Articles in this category:
-
06.14.05 » VoIP's Best Partner: Convergence and Integration with Services and Devices
Everyday, we hear firms in the VoIP industry partnering and cooperating with each other to roll out new products. Here's a summary of the recent wave of partnerships, and my personal opinion on recent partnerships, and whether it's Hot or...More...
-
06.14.05 » Triple Play Landscape for VoIP
DSL and broadband providers currently hold substantial market share in offering residential VoIP service. However, I have one question in mind- do DSL or cable providers truly offer customers a value-added feature over a VoIP only provider? Here is my...More...
-
02.22.05 » VoIP Enables Computer Telephony Integration
Computer Telephony Integration (CTI) is software installed on a PC to help manage telephone calls. It is often used by call centres to increase productivity and enhance customer service. CTIs features on the computer desktop are caller identification, automatic dialing...More...